Complete Guide to Labour Card (Work Permit) 2025

In the United Arab Emirates, the labour card (also known as a work permit) serves as a fundamental document for all employees working in the private sector. Issued by the Ministry of Human Resources and Emiratisation (MOHRE), this official identification validates legal employment and ensures compliance with UAE labour laws. This comprehensive guide will walk you through everything you need to know about the UAE labour card, from understanding what it is to checking its status and downloading it online. We’ve included detailed step-by-step processes, legal provisions, and helpful resources to ensure you have all the information you need.

What is a Labour Card in UAE?

A labour card in the UAE is an official document issued by the Ministry of Human Resources and Emiratisation (MOHRE) that validates an employee’s legal right to work in the private sector. The labour card is a critical component of the UAE’s employment regulation system and serves several important functions:

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Key Information Contained in a Labour Card

• Full name of the employee (as per passport)
• Nationality and passport details
• Unique labour card number (vital for all employment-related services)
• Emirates ID number (linked to labour card records)
• Employer/establishment details (name, location, and license number)
• Job title, designation, and professional classification
• Contract type and duration
• Salary details (basic salary and allowances)
• Issue date and expiry date
• Employment status (new hire, transfer, etc.)
• Visa status and details

Importance of a Labour Card

• Legal Protection: Ensures employees are protected under UAE Labour Law
• Proof of Authorized Employment: Validates that you are legally allowed to work in the UAE
• Access to Government Services: Required for many government transactions
• Banking Services: Needed for opening bank accounts and applying for credit cards
• Health Insurance: Often required for enrollment in health insurance plans
• Legal Recourse: Provides a basis for legal action in case of employment disputes
• Identity Verification: Serves as an additional identification document

The labour card is not just a formality but a critical document that legitimizes your employment relationship and ensures both employers and employees comply with UAE labour regulations.

Legal Framework Governing Labour Cards

The UAE labour card is governed by a comprehensive legal framework that ensures fair labour practices and protects the rights of both employers and employees.

1. Federal Decree-Law No. 33 of 2021 on Regulation of Labour Relations

This law, which came into effect on February 2, 2022, replacing Federal Law No. 8 of 1980, governs all aspects of labour relations in the UAE private sector. Key provisions related to labour cards include:

• Article 7: Establishes that no natural or legal person may employ any worker without obtaining a work permit from the Ministry.
• Article 8: Outlines the obligations of employers to maintain proper records of employees and their work permits.
• Article 13: Details the conditions under which work permits are issued, renewed, and terminated.
• Article 14: Specifies the procedures for transferring sponsorship (labour card) from one employer to another.

2. Ministerial Decisions and Resolutions

Various ministerial decisions supplement the Federal Labour Law, including:

• Ministerial Decision No. 279 of 2020: Details the procedures for issuing and renewing work permits.
• Ministerial Resolution No. 43 of 2022: Outlines the requirements for different types of work permits and labour cards
• Cabinet Decision No. 18 of 2022: Specifies the fees structure for various transactions related to work permits

3. Wage Protection System (WPS) Connection

The labour card is integrated with the Wage Protection System (WPS) under Ministerial Decree No. 739 of 2016. This system ensures that:

• Employers pay salaries through approved financial institutions
• MOHRE can monitor compliance with salary payments
• Employees have recourse if salaries are delayed or withheld

Understanding these legal provisions is crucial for both employers and employees to ensure compliance with UAE labour regulations and avoid penalties.

How to Get a Labour Card in UAE: Complete Process

Obtaining a labour card in the UAE involves a systematic process that is primarily initiated and managed by your employer. Here’s a detailed step-by-step breakdown of the entire procedure:

Step 1: Employment Offer and Contract Signing

1. Receive an employment offer letter from your prospective employer outlining the terms and conditions of employment
2. Review the offer letter carefully to ensure all details including job title, salary, benefits, and working hours are accurate
3. Sign and return the offer letter if you agree to the terms
4. Sign the MOHRE standard employment contract which must comply with UAE labour law provisions
   • The contract must specify the contract type (limited or unlimited)
   • It must detail the probation period (if applicable), not exceeding six months
   • Salary breakdowns must be clearly stated (basic salary and allowances)

Legal Note: Under Article 8 of Federal Decree-Law No. 33 of 2021, employment contracts must be issued in both Arabic and English, with Arabic being the authoritative version in case of disputes.

Step 2: Entry Permit Application (For Expatriates)

1. Employer submits entry permit application to the Federal Authority for Identity, Citizenship, Customs & Port Security (ICP)
2. Required documents include:
   • Passport copy (valid for at least six months)
   • Colored digital photograph with white background
   • Educational certificates attested by the UAE Embassy in your home country and the Ministry of Foreign Affairs in the UAE
   • CV or resume
   • Job offer letter
3. Processing time: Typically 2-5 working days
4. Approval notification: Sent via email to the employer

Important: Entry permits are valid for 60 days from the date of issue. You must enter the UAE within this period.

Step 3: Medical Fitness Test

1. Visit an approved health center in the UAE (DHA centers in Dubai, SEHA centers in Abu Dhabi, etc.)
2. Required documents:
   • Original passport
   • Entry permit copy
   • Emirates ID application copy (if available)
   • 3 passport-sized photographs
   • Medical examination fee (approximately AED 250-350)
3. Tests conducted include:
   • Chest X-ray (to screen for tuberculosis)
   • Blood tests (including HIV, Hepatitis B, and Hepatitis C)
   • Physical examination
4. Results timeline: Usually available within 3-4 working days

Legal Requirement: Medical fitness testing is mandatory under Cabinet Decision No. 7 of 2008 concerning the Occupational Health Card System.

Step 4: Emirates ID Registration

1. Employer or PRO initiates Emirates ID application through the Federal Authority for Identity and Citizenship (ICA) website or app
2. Visit an approved typing center to complete biometric data collection (fingerprints, photograph)
3. Required documents:
   • Original passport
   • Entry permit
   • Medical fitness certificate
   • Application form
   • Fee payment receipt
4. Processing time: Emirates ID is typically issued within 10-15 working days

Note: Under UAE law, all residents must apply for an Emirates ID within 30 days of entering the country.

Step 5: Residence Visa Stamping

1. Employer submits residence visa application to the General Directorate of Residency and Foreigners Affairs (GDRFA)
2. Required documents:
   • Original passport
   • Entry permit
   • Medical fitness certificate
   • Emirates ID application receipt
   • Visa fee payment
   • Passport-sized photographs
3. Visa stamping process: Your passport will be submitted for visa stamping
4. Processing time: Typically 3-5 working days

Legal Duration: According to Article 13 of Federal Decree-Law No. 33 of 2021, residence visas can be issued for periods of 1, 2, or 3 years depending on the employment contract.

Step 6: Labour Card Application

1. Employer submits labour card application to MOHRE through the ministry’s online portal
2. Required documents:
   • Completed application form
   • Copy of trade license
   • Copy of establishment card
   • Copy of your passport with residence visa
   • Educational certificates (attested)
   • Employment contract
   • Medical fitness certificate
   • Emirates ID or application receipt
   • Recent passport-sized photographs
3. Electronic submission: Most applications are now processed electronically through the MOHRE smart services platform

Processing Timeline: Under normal circumstances, the labour card is issued within 2-3 working days after submission of all required documents.

Step 7: Payment of Fees

The fee structure for labour cards varies based on several factors:

1. Company Classification:
   • Category A: AED 300
   • Category B: AED 500
   • Category C: AED 2,000
2. Skill Level Classification:
   • Level 1 (Highly skilled professionals with bachelor’s degree or higher): AED 300
   • Level 2 (Skilled technicians with diploma): AED 500
   • Level 3 (Limited skill workers): AED 1,500
3. Contract Duration:
   • Two-year contract: Standard fees apply
   • One-year contract: Additional fee of AED 500

Additional Fees:

• Knowledge fee: AED 100
• Innovation fee: AED 50
• Administrative fees: AED 100

Legal Basis: Fee structures are determined by Cabinet Decision No. 18 of 2022 and are subject to periodic review and changes.

Step 8: Labour Card Issuance

1. MOHRE reviews the application and supporting documents
2. Approval notification is sent to the employer via email or SMS
3. Digital labour card issuance: Modern labour cards are primarily digital and can be downloaded through the MOHRE app or website
4. Physical card (if requested): Can be collected from approved typing centers for an additional fee

Digital Transformation Note: As part of the UAE’s digital transformation initiative, physical labour cards are being phased out in favor of digital versions available through the MOHRE app and portal.

Step 9: Registration with the Wage Protection System (WPS)

1. Employer registers you in the WPS through their bank
2. Bank account setup: Your employer must facilitate opening a bank account for salary transfer
3. WPS registration confirmation: Usually processed within 48 hours

Legal Requirement: WPS registration is mandatory under Ministerial Decree No. 739 of 2016, which requires all establishments to pay salaries through this system.

How to Check Labour Card Status

Monitoring your labour card status is essential for ensuring your employment documentation remains valid and compliant. The UAE government provides multiple convenient methods to check your labour card status:

Method 1: MOHRE Official Website

1. Visit the official MOHRE website: Navigate to https://www.mohre.gov.ae/en/services/e-services.aspx
2. Select “E-Services” from the main menu
3. Choose “Labour Status Inquiry” from the available services
4. Enter your identification details using one of the following options:
   • Labour card number
   • Unified number (found on your Emirates ID)
   • Passport number and nationality
5. Complete the captcha verification to prove you’re not a robot
6. Click “Search” to submit your inquiry
7. View your labour card status which will display:
   • Current status (Active, Expired, Cancelled, Under Process)
   • Issue date and expiry date
   • Employer details
   • Job designation
   • Contract type and duration

Method 2: MOHRE Smart Application

1. Download the MOHRE app from:
   • Google Play Store for Android devices
   • Apple App Store for iOS devices
2. Register or login to your account:
   • For new users: Register using your Emirates ID and personal details
   • For existing users: Login with your username and password
3. Navigate to “E-Services” in the main menu
4. Select “Labour Status Inquiry” from the available services
5. Enter your identification details using your preferred method
6. View your labour card status with comprehensive details about your employment status

Method 3: Through the UAE PASS App

1. Download and register with UAE PASS if you haven’t already
   • UAE PASS is the national digital identity system
   • Registration requires your Emirates ID and biometric verification
2. Login to UAE PASS
3. Navigate to the MOHRE services section
4. Select “Labour Card Status”
5. Your information will be automatically retrieved based on your digital identity
6. View your complete labour card details

Security Advantage: Using UAE PASS provides enhanced security as it uses two-factor authentication and eliminates the need to enter personal information manually.

Method 4: Through Tasheel Centers

1. Visit any Tasheel service center located throughout the UAE
2. Provide your Emirates ID or passport to the customer service representative
3. Request a labour card status check
4. Receive a printed status report with comprehensive details

Service Fees: Tasheel centers may charge a nominal service fee (typically AED 20-30) for providing printed documentation of your labour card status.

Status Categories Explained

When checking your labour card status, you may encounter various status indicators:

Legal Implication: Working with an expired or cancelled labour card is a violation of UAE labour law and can result in fines and penalties.

How to Find Your Labour Card Number

Your labour card number is a critical identifier required for various employment-related services in the UAE. Here are detailed methods to find your labour card number:

Method 1: Check Your Work Permit/Labour Card

1. Locate your physical labour card (if issued)
2. Find the number printed on the front of the card, usually labeled as “Work Permit No.” or “Labour Card No.”
3. The number format typically consists of alphanumeric characters

Format Note: Modern labour card numbers typically follow the format XXX-XXXXXXX, where the first three characters may represent your nationality code.

Method 2: Through MOHRE Portal

1. Visit the MOHRE portal at https://www.mohre.gov.ae/en/services/e-services.aspx
2. Login with your registered credentials
   • If you don’t have an account, create one using your personal details and Emirates ID
3. Navigate to “My Profile” or “Personal Information”
4. Locate the “Work Permit Information” section
5. Your labour card number will be displayed along with other relevant details

Access Note: You can also access this information through the “Employment Contract” section where your labour card number is listed as a reference number.

Method 3: Through Your Employment Contract

1. Retrieve your MOHRE employment contract
2. Look for the section titled “Contract Details” or “Reference Information”
3. Your labour card number should be listed as “Work Permit Number” or “Labour Card Number”

Document Tip: The employment contract is legally required to include your labour card number as a reference identifier.

Method 4: Ask Your Company’s PRO

1. Contact your company’s Public Relations Officer (PRO) or HR department
2. Request your labour card number providing your full name and Emirates ID
3. The PRO can retrieve this information from the company’s MOHRE account or personnel files

Data Protection Note: Under UAE law, employers are required to maintain accurate records of all employees’ labour documentation and provide this information upon request.

Method 5: Using Emirates ID

1. Visit the MOHRE website or app
2. Select “Labour Status Inquiry”
3. Choose the option to search with Emirates ID
4. Enter your Emirates ID number
5. Complete the verification
6. View your complete profile which includes your labour card number

Integration Advantage: The integration between Emirates ID and labour card systems makes this method particularly reliable and convenient.

Method 6: Through Your Bank

1. Contact the bank where your salary is deposited
2. Request your labour card details from the account department
3. Provide your Emirates ID and account details for verification
4. The bank can provide your labour card number as it’s linked to your salary transfer account

WPS Connection: Banks participating in the Wage Protection System maintain records of employees’ labour card details for salary transfer purposes.

Method 7: Through Tasheel Service Centers

1. Visit any Tasheel center with your Emirates ID
2. Request your labour card details
3. Pay the applicable service fee (typically AED 20-30)
4. Receive a printout containing all your labour card information, including the number

Service Availability: Tasheel centers operate in all emirates and provide various MOHRE-related services.

How to Download Your Labour Card

Having a digital copy of your labour card is extremely useful for various services and administrative purposes. Here’s a comprehensive guide on how to download your UAE labour card:

Method 1: MOHRE Website

1. Visit the MOHRE Digital Services portal: Navigate to https://www.mohre.gov.ae/en/services/e-services.aspx
2. Login to your account:
   • Username (email or phone number)
   • Password
   • Complete the verification process
3. Navigate to e-Services section
4. Select “Print Work Permit/Labour Card”
5. Enter your identification information:
   • Labour card number, or
   • Emirates ID number, or
   • Passport number and nationality
6. Click “Search” to retrieve your information
7. Review your details to ensure accuracy
8. Select “Download Work Permit”
9. Choose your preferred format:
   • PDF (recommended for printing and official use)
   • Image format (JPEG or PNG) for digital storage
10. Save the downloaded file to your device for future reference

File Security: The downloaded PDF is typically password-protected with your partial passport number or Emirates ID for security purposes.

Method 2: MOHRE Smart App

1. Download and install the MOHRE smart app:
   • Android version
   • iOS version
2. Register or login to your account
3. From the home screen, select “My Documents” or “E-Services”
4. Choose “Labour Card” or “Work Permit”
5. View your labour card details
6. Tap on “Download” or the download icon
7. Select your preferred format
8. The file will be saved to your device’s download folder or gallery

Offline Access: The MOHRE app allows you to save your labour card for offline access, ensuring you can retrieve it even without internet connectivity.

Method 3: UAE PASS Integration

1. Download and set up UAE PASS if you haven’t already
2. Login to UAE PASS using your registered credentials
3. Navigate to the “Documents” section
4. Select “Labour Card” from your available documents
5. View your labour card details
6. Tap “Download” or “Save to my documents”
7. Your labour card will be saved within the UAE PASS app and can be exported to your device

Digital Signature: Labour cards downloaded through UAE PASS come with a digital signature verification, enhancing their authenticity for official purposes.

Method 4: Through Your Employer

1. Contact your company’s HR department or PRO
2. Request a digital copy of your labour card
3. Provide your Emirates ID or employee ID for verification
4. The HR department can download your labour card from the company’s MOHRE account
5. Receive the document via email or other electronic means

Employer Obligation: Under UAE labour law, employers are obligated to provide employees with copies of their official employment documentation upon request.

Method 5: Tasheel Service Centers

1. Visit any Tasheel center across the UAE
2. Present your Emirates ID or passport
3. Request a printed copy of your labour card
4. Pay the applicable service fee (approximately AED 20-50)
5. Receive both a physical printout and digital copy (if requested)

Additional Services: Tasheel centers can also provide certified copies of your labour card if needed for official purposes.

Digital Labour Card Features

The downloaded digital labour card includes:

• QR Code: For quick verification by authorities
• Digital Watermark: To prevent forgery
• Employee Information: Name, nationality, photo, etc.
• Employer Details: Company name, location, license number
• Job Information: Designation, contract type, salary category
• Validity Dates: Issue date and expiry date
• Unique Identifiers: Labour card number and unified number

Digital Transformation Note: As part of the UAE’s digital transformation initiative, digital labour cards are now legally equivalent to physical cards for all official purposes.

Understanding Labour Card Fees and Fines

Navigating the fee structure for labour cards and understanding potential fines is essential for both employers and employees in the UAE. This section provides a comprehensive breakdown:

Labour Card Issuance Fees

Fees vary based on company classification and employee skill level:

Company Classification Categories:

1. Category 1 Companies (High Emiratisation rate)
   • Skilled workers (Levels 1-2): AED 300
   • Unskilled workers (Level 3): AED 500
2. Category 2 Companies (Medium Emiratisation rate)
   • Skilled workers (Levels 1-2): AED 500
   • Unskilled workers (Level 3): AED 1,200
3. Category 3 Companies (Low Emiratisation rate)
   • Skilled workers (Levels 1-2): AED 2,000
   • Unskilled workers (Level 3): AED 3,500

Skill Level Classifications:

• Level 1: Workers with bachelor’s degree or higher
• Level 2: Workers with diploma or technical certification
• Level 3: Workers with high school education or lower

Legal Reference: These classifications and fee structures are defined in Ministerial Resolution No. 43 of 2022 and Cabinet Decision No. 18 of 2022.

How to Check Labour Card Fees

1. Visit the MOHRE website: Navigate to https://www.mohre.gov.ae/en/services/e-services.aspx
2. Select “Fee Inquiry” service
3. Enter the required details:
   • Establishment code or labour card details
   • Type of service (new issuance, renewal, etc.)
4. Complete the verification process
5. View the applicable fees for your specific situation

Alternative Method: Use the MOHRE smart app and navigate to “Fee Calculator” to estimate costs.

Common Additional Fees

• Knowledge Fee: AED 100
• Innovation Fee: AED 50
• Administrative Services Fee: AED 100
• Bank Guarantee: AED 3,000 (refundable)
• Insurance Policy: Varies based on coverage (replaces bank guarantee in some cases)
• Printing Fee (for physical card): AED 100

Fee Exemptions: Certain categories like UAE nationals, GCC nationals, and students may be exempt from some fees.

Labour Card Fines and Penalties

Late Renewal Fines

• First 60 days after expiry: AED 25 per day
• Beyond 60 days: AED 50 per day
• Maximum fine: AED 3,000

Working Without a Valid Labour Card

• For employees: AED 500 fine plus potential deportation
• For employers: AED 50,000 per illegal worker and business closure for repeat offenses

Incorrect Information Penalties

• Providing false information: AED 20,000 fine
• Using forged documents: AED 50,000 fine plus legal action

Contract Violations

• Employing workers on another sponsor’s labour card: AED 50,000 per worker
• Allowing your labour card to be used by another employer: AED 5,000 fine

Legal Basis: These penalties are outlined in Ministerial Resolution No. 1094 of 2022 on Administrative Violations and Penalties.

How to Check Labour Card Fines

1. Access the MOHRE website or app
2. Select “Fine Inquiry” service
3. Enter your establishment details or personal information:
   • Labour card number
   • Emirates ID
   • Establishment code (for employers)
4. Complete the verification process
5. View any outstanding fines or penalties

Settlement Options: Fines can be paid through:

• MOHRE website or app
• Tasheel service centers
• Authorized banks
• Al Ansari Exchange branches
• UAE Pass app

Fee Reduction Programs

MOHRE periodically offers amnesty programs and fee reduction initiatives:

1. Establishments of Determination: Companies employing people of determination receive 50-100% fee reductions
2. Small and Medium Enterprises: Special reduced fee structures for SMEs
3. Emiratisation Incentives: Companies exceeding Emiratisation targets receive fee discounts
4. Amnesty Periods: Occasional amnesty periods to waive accumulated fines

Program Details: Check the official MOHRE website for current promotions and fee reduction opportunities.

Labour Card Renewal Process

Renewing your UAE labour card on time is crucial for maintaining legal employment status. Here’s a detailed guide to the renewal process:

When to Renew

• Standard Timing: Begin the renewal process 60 days before the expiry date
• Earliest Possible Renewal: 90 days before expiry
• Latest Deadline: The renewal application must be submitted before the expiry date to avoid fines

Notification System: MOHRE typically sends SMS reminders to both employers and employees 60 days before the labour card expiry date.

Step-by-Step Renewal Process

Step 1: Preparation of Documents

1. Employer collects necessary documents:
   • Valid trade license copy
   • Establishment card copy
   • Employee’s passport copy with valid residence visa
   • Current labour card copy
   • Updated employment contract (if changes are being made)
   • Employee’s recent photograph
   • Medical fitness certificate (if applicable)

Document Validity: All submitted documents must be valid for at least 60 days from the application date.

Step 2: Medical Examination (If Required)

1. Check if medical examination is needed:
   • Required for certain job categories including food handlers, healthcare workers, salon staff, and nursery employees
   • Generally required every two years for most workers
2. Visit an approved medical center with:
   • Original passport
   • Emirates ID
   • Current labour card copy
   • Medical examination fee (AED 250-350)

Exemption Categories: UAE nationals, GCC nationals, and certain professional categories may be exempt from regular medical examinations.

Step 3: Online Renewal Application

1. Employer logs into the MOHRE portal https://www.mohre.gov.ae
2. Navigates to “E-Services” and selects “Work Permit Renewal”
3. Enters the employee’s labour card number or Emirates ID
4. Reviews and updates employment details if necessary
5. Uploads required documents
6. Submits the application

Alternative Method: The renewal can also be processed through approved typing centers or Tasheel service centers for an additional processing fee.

Step 4: Contract Verification and Signature

1. New employment contract is generated if any terms have changed
2. Both employer and employee must review and sign the contract
3. Contract can be signed electronically through the MOHRE portal or app
4. For manual signing, the contract must be submitted to MOHRE for verification

Legal Requirement: Under Article 8 of Federal Decree-Law No. 33 of 2021, both parties must agree to any changes in employment terms.

Step 5: Fee Payment

1. System calculates applicable renewal fees based on:
   • Company classification
   • Employee skill level
   • Contract duration
2. Payment methods include:
   • Credit/debit card through the MOHRE portal
   • E-Dirham
   • Bank transfer
   • In-person payment at authorized centers

Fee Structure: Renewal fees are typically the same as new issuance fees (see section on Labour Card Fees).

Step 6: Application Processing

1. MOHRE reviews the renewal application
2. Processing time: 2-5 working days under normal circumstances
3. Application status can be tracked through the MOHRE portal or app

Expedited Processing: Priority service is available for an additional fee (approximately AED 100-150) for processing within 24 hours.

Step 7: Labour Card Issuance

1. Upon approval, the renewed labour card is issued digitally
2. Notification is sent to both employer and employee
3. Digital labour card can be downloaded through the MOHRE portal or app
4. Physical card (if requested) can be collected from authorized printing centers

Digital Preference: In line with the UAE’s digital transformation strategy, digital labour cards are the preferred format and are legally valid for all purposes.

Renewal for Special Categories

Remote Workers

1. Remote work permit renewals require:
   • Existing remote work permit
   • Updated remote work agreement
   • Proof of continued eligibility
2. Renewal fees: Starting from AED 300 based on skill level

Legal Framework: Remote work permits are governed by Ministerial Resolution No. 281 of 2020.

Part-Time Workers

1. Part-time work permit renewals require:
   • Existing part-time work permit
   • Updated part-time employment contract
   • No-objection certificate from primary employer (if applicable)
2. Renewal fees: Starting from AED 300 based on skill level and working hours

Legal Framework: Part-time employment is regulated under Ministerial Resolution No. 31 of 2018, which allows UAE residents to work for multiple employers.

Domestic Workers

1. Domestic worker labour cards are handled through:
   • Ministry of Human Resources and Emiratisation (for domestic workers employed through agencies)
   • Federal Authority for Identity, Citizenship, Customs & Port Security (for directly sponsored domestic workers)
2. Renewal requires:
   • Valid residence visa
   • Medical fitness certificate
   • Insurance policy
3. Fees: Starting from AED 200 plus insurance costs

Legal Provision: Domestic workers are governed by Federal Law No. 10 of 2017 concerning Domestic Workers.

Golden Visa Holders

1. Labour card renewal for Golden Visa holders:
   • Can be self-sponsored or employer-sponsored
   • Requires proof of continued eligibility for Golden Visa status
2. Validity: Can be issued for the full duration of the Golden Visa (5 or 10 years)
3. Fees: Reduced fees apply starting from AED 250

Golden Visa Benefits: Under Cabinet Resolution No. 56 of 2018, Golden Visa holders enjoy streamlined processes and reduced fees for labour documentation.

Labour Card Cancellation Process

Cancelling a labour card is a formal process that must be completed when employment is terminated. Here’s a comprehensive guide to the cancellation procedure:

Legal Grounds for Cancellation

Labour cards can be cancelled under the following circumstances:

1. Mutual Agreement: Both employer and employee agree to terminate the employment relationship
2. Contract Completion: The limited-term contract reaches its end date and is not renewed
3. Unilateral Termination: Either party terminates the employment with proper notice as per contract terms
4. Immediate Termination: In cases of serious misconduct as defined in Article 44 of the UAE Labour Law
5. Employee Death or Permanent Disability: Employment automatically terminates
6. Business Closure: When the employing entity ceases operations
7. Transfer to New Employer: When the employee moves to another company
8. Departure from UAE: When the employee permanently leaves the country

Legal Reference: Termination conditions are specified in Articles 42-45 of Federal Decree-Law No. 33 of 2021 on Regulation of Labour Relations.

Step-by-Step Cancellation Process

Step 1: Initiate Cancellation Request

1. Employer logs into the MOHRE portal https://www.mohre.gov.ae
2. Navigates to “E-Services” and selects “Work Permit Cancellation”
3. Enters the employee’s labour card number or Emirates ID
4. Selects the reason for cancellation from the dropdown menu
5. Uploads supporting documents such as:
   • Resignation letter (if applicable)
   • Settlement agreement (if applicable)
   • Documentation supporting termination reason

Important Timeline: Employers must initiate cancellation within 14 days of the actual employment termination.

Step 2: End of Service Settlement

1. Employer calculates end of service benefits as per the UAE Labour Law:
   • Basic salary for notice period (if applicable)
   • Accrued annual leave balance
   • Gratuity payment (if eligible)
   • Repatriation ticket (if applicable)
   • Any other contractual benefits
2. Settlement agreement is prepared detailing all payments
3. Both parties sign the settlement agreement

Legal Calculation: Gratuity is calculated as 21 days’ basic salary per year for the first five years of service and 30 days’ basic salary per year thereafter, with a maximum cap of two years’ salary (Check your gratuity using this calculator).

Step 3: Signature of Cancellation Papers

1. MOHRE generates cancellation papers
2. Both employer and employee must sign the official cancellation document
3. Signatures can be provided:
   • Electronically through the MOHRE portal or app
   • In person at a Tasheel service center
   • Through power of attorney in special circumstances

Exception for Absent Employees: If an employee is not available to sign (absconding cases), the employer can apply for an “absence certificate” through MOHRE.

Step 4: Fee Payment

1. Cancellation fees include:
   • Basic cancellation fee: AED 100
   • Knowledge fee: AED 10
   • Innovation fee: AED 10
2. Payment methods include:
   • Credit/debit card through the MOHRE portal
   • E-Dirham
   • Bank transfer
   • In-person payment at authorized centers

Fine Check: The system will automatically check for any outstanding fines that must be cleared before cancellation can proceed.

Step 5: Processing and Approval

1. MOHRE reviews the cancellation request
2. Processing time: 2-3 working days under normal circumstances
3. Upon approval, cancellation confirmation is issued

Status Tracking: Cancellation status can be tracked through the MOHRE portal or app using the application reference number.

Step 6: Issuance of Cancellation Certificate

1. Official cancellation certificate is generated
2. Certificate can be downloaded through the MOHRE portal or app
3. Physical copy (if needed) can be collected from Tasheel centers

Certificate Importance: This document is critical for employees as it serves as proof of proper termination and is required for:

• Transferring to a new employer
• Changing visa status
• Exiting the country

Post-Cancellation Grace Period

After labour card cancellation, employees have:

1. 30-day grace period to:
   • Transfer to a new employer
   • Change visa status
   • Exit the country
2. Grace period extensions:
   • Golden Visa holders: 180 days
   • Regular visa holders: Can apply for 30-day extension (additional fee applies)

Overstay Penalties: Remaining in the UAE beyond the grace period results in daily fines of AED 50 for the first day and AED 100 for each subsequent day.

Special Cancellation Scenarios

Cancellation During Probation Period

1. Employer can cancel without notice during the probation period
2. Employee must give 14 days’ notice if resigning during probation to avoid a one-year work ban
3. Documentation required:
   • Confirmation that employment was still in probation
   • Reason for early termination

Legal Reference: Probation period conditions are specified in Article 9 of Federal Decree-Law No. 33 of 2021.

Absconding Cases

1. Employer can file an absconding report if the employee is absent for 7 consecutive days without authorized leave
2. Process involves:
   • Filing report through MOHRE
   • Providing last known contact details of employee
   • Submitting proof of unauthorized absence
3. Consequences for employee:
   • One-year employment ban
   • Residence visa cancellation
   • Potential blacklisting

Appeal Option: Employees can contest absconding reports within 30 days by providing evidence of authorized absence or employer misconduct.

Company Closure Cancellations

1. Mass cancellations due to company closure require:
   • Trade license cancellation certificate
   • Settlement agreements for all employees
   • Bank guarantee release applications
2. Special processing channels are available for bulk cancellations

Employee Protection: The UAE government has established an insurance system to protect employee rights in case of company bankruptcy or closure.

Common Issues and Troubleshooting

This section addresses frequently encountered issues with UAE labour cards and provides practical solutions:

Issue: Labour Card Application Rejection

Common Reasons for Rejection:

1. Incomplete or incorrect documentation
2. Qualification mismatch with the applied job position
3. Security clearance issues
4. Establishment quota limitations
5. Previous employment bans

Troubleshooting Steps:

1. Review the rejection reason provided in the notification
2. Check all submitted documents for accuracy and completeness
3. Verify qualification attestations are properly completed
4. Confirm company has available quota for new hires
5. Check for any employment bans through MOHRE portal
6. Resubmit application with corrected information

Appeal Process: Most rejections can be appealed within 30 days through the MOHRE portal’s “Grievance” service.

Issue: Delayed Processing Times

Common Causes of Delays:

1. High volume of applications
2. System maintenance or technical issues
3. Additional security checks
4. Document verification complications
5. Incomplete application information

Resolution Steps:

1. Check application status through MOHRE portal
2. Contact MOHRE customer service if the status hasn’t changed for more than 7 working days
3. Request priority processing (additional fee applies)
4. Visit a Tasheel center for in-person assistance
5. Submit an inquiry through the MOHRE app

Service Standards: Standard processing should be completed within 5 working days; delays beyond this timeframe warrant follow-up.

Issue: Information on the labour card doesn’t match the Emirates ID details, causing service access issues.

Resolution Approach:

1. Identify the specific mismatched information (name spelling, date of birth, etc.)
2. Contact your company PRO to initiate a correction request
3. Submit correction request through MOHRE with supporting documents
4. Coordinate with the Federal Authority for Identity for Emirates ID corrections
5. Follow up on correction status through both systems

Processing Time: Information corrections typically take 3-5 working days to reflect across all systems.

Issue: Employee is working in a position different from what’s stated on the labour card.

Resolution Options:

1. Employer initiates job title amendment through MOHRE
2. Required documents:
   • Request letter explaining the change
   • Updated job offer letter
   • Proof of qualification for the new position
3. Amendment fee payment (AED 500 plus knowledge and innovation fees)
4. Approval and updated labour card issuance

Legal Warning: Working in a position different from your labour card without proper amendment is a violation that can result in fines for both employer and employee.

Issue: Lost or Damaged Labour Card

Digital Card Recovery:

1. Login to MOHRE portal or app
2. Navigate to “My Documents” section
3. Select “Download Labour Card”
4. Save digital copy to secure location

Physical Card Replacement:

1. File a police report if the physical card was lost due to theft
2. Apply for replacement through MOHRE or Tasheel center
3. Submit supporting documents:
   • Emirates ID copy
   • Police report (if applicable)
   • Damaged card (if applicable)
4. Pay replacement fee (approximately AED 100)
5. Collect new physical card when ready

Digital Transition Note: Since most services now accept digital labour cards, physical replacement is becoming less necessary.

Issue: Discrepancy between contracted salary on labour card and actual payment received.

Resolution Process:

1. Gather evidence of the discrepancy:
   • Employment contract showing agreed salary
   • Bank statements showing actual payments
   • Any communication regarding salary changes
2. Approach employer directly to resolve the issue amicably
3. If unresolved, file a complaint through MOHRE:
   • Through the MOHRE app or website
   • By calling the hotline: 800-60
   • In person at a MOHRE service center
4. Case registration and mediation
5. If mediation fails, referral to labour court

Wage Protection System: All salary payments must be processed through the WPS, which helps detect and prevent unauthorized salary reductions.

Frequently Asked Labour Card Questions

Additional Resources

Official Government Channels

Ministry of Human Resources and Emiratisation (MOHRE)

• Website: https://www.mohre.gov.ae
• Mobile App: MOHRE UAE (available on iOS and Android)
• Toll-free Number: 800-60
• Email: ask@mohre.gov.ae
• Service Centers: Located throughout all emirates

Federal Authority for Identity, Citizenship, Customs & Port Security

• Website: https://icp.gov.ae
• Mobile App: ICA UAE
• Toll-free Number: 800-5-ICP (800-5-427)
• Email: contact@ica.gov.ae

UAE PASS (Digital Identity)

• Website: https://uaepass.ae
• Mobile App: UAE PASS (available on iOS and Android)
• Support Center: 600-560-000

Legal Resources and References

UAE Labour Law

• Full Text of Federal Decree-Law No. 33 of 2021: Available on the MOHRE website in multiple languages
• Official Gazette: Contains all amendments and ministerial resolutions
• Legal Interpretation Service: Available through MOHRE for specific inquiries

Government Legal Information Network

• Website: https://elaws.moj.gov.ae
• Content: Comprehensive database of UAE laws, ministerial decisions, and legal precedents

Helpful Tools and Services

Wage Protection System (WPS)

• Central Bank Website: https://www.centralbank.ae/en/services/wages-protection-system
• Features: Salary verification, complaint filing, bank enrollment information

Tasheel Centers

• Service Locator: Available on MOHRE website
• Service List: Comprehensive list of available services and fees

Know Your Rights Portal

• Website: https://www.mohre.gov.ae/en/labour-law.aspx
• Content: Worker rights, employer obligations, dispute resolution guides

Community Support and Information

Labour Community Groups

• Abu Dhabi Community Legal Awareness: Free legal advice sessions
• Dubai Community Development Authority: Support services for workers

Expat Community Forums

• UAE Labour Law Forum: Online discussion group for labour law queries
• Expatriate Organizations: Community-based support groups by nationality

Educational Resources

MOHRE Training Programs

• Open Courses: Free awareness sessions on labour rights and responsibilities
• Employer Compliance Training: Regular workshops for HR professionals

Legal Aid Clinics

• Government Sponsored: Free legal consultation services
• University Legal Clinics: Law student-run advice centers under professional supervision

Conclusion

Your UAE labour card is more than just an identification document—it’s your proof of legal employment and a gateway to numerous services in the country. By understanding how to obtain, check, and maintain your labour card, you ensure compliance with UAE labour laws and a smooth employment experience.

The UAE government continues to modernize and digitize labour card systems, making processes more efficient and accessible. With regular updates to labour laws and regulations, it’s important to stay informed about the latest requirements and procedures through official channels.

Remember that while this guide provides comprehensive information, labour regulations can change. Always verify the latest requirements through the official MOHRE website or by consulting with your employer’s HR department or a legal professional specializing in UAE labour law.

Last updated: March 2025

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