WhatsApp has added native voice and video calling to the browser. This change lets users make secure, one-on-one calls and share screens from WhatsApp Web calls in the UAE without installing desktop software. For people and businesses in the United Arab Emirates, the real question is whether local networks will permit those calls.
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Browser-based calling rolls out worldwide
WhatsApp Web now supports one-on-one voice and video calls. Calls are end-to-end encrypted and start from any chat. Screen sharing appears in some builds. The rollout began in early February 2026 and is expanding.
Workers on PCs can now call without switching devices. The web client moves from a mirror to a full communications tool.
Key changes from earlier versions
Before (pre-2026 web): WhatsApp Web handled texting, files, and voice notes only. Calls worked only via mobile or the desktop app outside restricted regions.
Now (post-rollout): The browser can place encrypted voice and video calls. That closes a major feature gap for global users. But in the UAE, network rules still block unlicensed VoIP. So, WhatsApp Web calls UAE will likely remain unusable on local ISPs unless policy or licensing changes.
Technical gains
- Feature parity: The web matches mobile and desktop for one-on-one calls.
- No extra installs: Users don’t need the desktop app for calls.
- Security: End-to-end encryption protects call content.
- Productivity: Screen sharing reduces friction for remote meetings.
*Where VoIP is allowed.
Telecom policy remains unchanged
UAE telecom law, Telecommunications and Digital Government Regulatory Authority (TDRA) requires VoIP services to be licensed. That means local operators often block internet calling from unlicensed apps. As a result:
- Calls from WhatsApp Web will likely fail on mainland networks.
- Messaging, files, and voice notes will keep working.
- Legal, reliable calling is available through licensed telco apps and enterprise services.
- Using VPNs to bypass blocks sits in a legal grey area and carries risks.
Companies and expats should choose approved services for compliance and quality.
Alternatives for UAE users and businesses
Licensed telecom apps offered by local operators provide lawful voice and video calling. Enterprise platforms and paid telco services are other options. Businesses should weigh cost, call quality, and regulatory compliance when choosing.
*UAE consumers and SMBs: no immediate change unless regulators or operators change policy. They still need licensed VoIP solutions.
