United Arab Emirates — The government has launched a one-year initiative to provide free Fazaa discount memberships to resident families for the Year of the Family 2026, the Ministry and Fazaa said as registration was opened on Fazaa’s official platform.
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Eligibility
Resident families that include at least one son or daughter are eligible for the free membership. The offer applies to both Emirati and expatriate families living in the UAE and requires valid residency documentation and Emirates ID for applicants and dependants.
Registration and activation
Fazaa has activated an online registration link on its official site to enable families to submit membership requests and activate digital cards. Applicants must create an account, complete the family details section and upload required documents (see list below). A dedicated technical support team and call-centre have been assigned to assist registrants and to help activate digital cards.
Quick registration steps (key actions):
- Visit the Fazaa registration page at the official website and choose the family / Year of the Family option.
- Create an account with name, email and UAE mobile number; verify via OTP.
- Complete family details and upload documents (Emirates ID, passport/visa, child IDs).
- Submit application and await confirmation; approved users will receive digital membership credentials and an e-card.
Documents required
Applicants should have the following ready when applying:
- Emirates ID (applicant and dependants)
- Passport copy (where applicable) and UAE residence visa
- Child’s Emirates ID or passport (to confirm family status)
- Active UAE mobile number and email address
- Recent personal photo if requested
Officials note that additional supporting documents such as marriage certificates or address proof may be requested in certain cases; unclear or low-quality uploads can delay processing.
Benefits and coverage
The free family membership unlocks Fazaa’s network of discounts and offers across multiple categories:
- Access to more than 34,000 retail outlets in the UAE and abroad.
- Discounts on over 28,000 food and consumer products via Fazaa Stores.
- Travel and accommodation deals through Fazaa’s “Places / Amakin” service covering more than 500,000 hotels worldwide.
- Entertainment and activity discounts of up to 70% via the Fazaa mobile application.
Validity and scope
Membership granted under this initiative is valid for the duration of 2026 and will expire at the end of the Year of the Family 2026. The scheme is presented as a temporary, national-level offer specifically for the declared Year of the Family.
Official statements
H.E. Hessa Abdulrahman Tahlak, Assistant Undersecretary for the Development Sector at the Ministry of Family, said resident families enrich Emirati society and that the initiative affirms the UAE’s commitment to family stability and quality of life.
Ahmed Mohammed Buharoon, Director-General of Fazaa, said the initiative aims to provide promotions and services across shopping, travel and entertainment to meet families’ daily needs and enhance their quality of life.
Processing times and support
Fazaa expects to process registrations through its digital platform; approved applicants will receive login credentials and an e-card. Media reports indicate a surge in traffic following the launch and advise registrants to use the official site and the provided helpline for technical support. Applicants experiencing delays are advised to contact Fazaa’s support channels.
Important notes for applicants
- The offer is exclusively for families (must include at least one child); individual registrations under this free initiative are not indicated.
- Membership is non-transferable and subject to verification of documents supplied during registration.
- Applicants should ensure document clarity and accuracy to avoid processing delays.
Where to apply and contact
Fazaa has made the registration link accessible through its official website; applicants should use the official portal to register and to access digital cards. A Fazaa-appointed support team and contact centre will handle inquiries and activation issues.
